Oasis Palm Hotel Cancun, Cancun - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500

Nestled in Cancun's vibrant Hotel Zone, Oasis Palm offers an ideal family-oriented resort experience with all-inclusive amenities. The resort features a pyramid-shaped facade that reflects the rich history and culture of the region. Surrounded by palm trees and white sandy beaches, it provides a sophisticated atmosphere perfect for a rejuvenating vacation. The resort is recognized for its excellent service and unique offerings like its dedicated KiddO Zone for children.

Location

Located in the heart of Cancun's Hotel Zone, Oasis Palm is just a short drive from key attractions and the stunning Caribbean coast. The resort's secure setting ensures guests can explore the surrounding area with confidence. Nearby, guests will find shopping centers, cultural sites, and vibrant nightlife options, making it easy to access both leisure and entertainment activities.

Rooms

Oasis Palm features various room types, including family suites designed for comfort and relaxation. Each room is equipped with modern amenities and soothing decor. Guests can enjoy beautiful views of the gardens or the turquoise waters of the Caribbean Sea. The rooms are ideally sized for families, allowing for peaceful cohabitation without compromising on comfort.

Eat & Drink

The resort boasts a selection of onsite restaurants that serve a variety of cuisines, catering to diverse palates. Guests can savor authentic Mexican dishes or enjoy fresh seafood and international fare. Signature dining experiences are complemented by relaxing views of the lush gardens or ocean. Each restaurant is designed to provide a family-friendly atmosphere, making every meal an enjoyable experience.

Leisure & Business

Oasis Palm focuses on both relaxation and entertainment, offering recreational activities suitable for all ages. Families can explore the magical KiddO Zone, where children indulge in supervised play. Adults can unwind at the pool or enjoy pampering at the Sensoria Spa with revitalizing treatments. Evening entertainment includes live music and shows that captivate guests of all ages.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Standard Room

Max:

4 persons

27 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Family Queen Suite

Max:

4 persons

63 m²

Bed options:

2 Double beds

Lake view

Shower

Coffee machine

room details

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Superior Room

Max:

4 persons

27 m²

Bed options:

2 Double beds

Lake view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Cancun 4.0 mi

Airports

Isla Mujeres (ISJ) 13.2 mi

Cancun (CUN) 13.6 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Paid Wi-Fi

USD 10 per day

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Paid Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fire extinguishers
Key card access

Sports & Fitness

Pool tables
Aerobics

Services

Paid shuttle service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Facial
Beauty treatment
Massage

Room features

Air conditioning
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Km 4.5 Seccion C Lote 1, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

2200 ft

Church

Parroquia de Cristo Resucitado

1.0 mi

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

2400 ft

Beach

Playa Tortugas

2900 ft

CancunMexico

El Eden Ecological Reserve

1.1 mi

Harbor

Aquatours Cancun

1.1 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.1 mi

Marina Adventure Bay

Bungee in Cancun

1.1 mi

Andiani Travel Group

1.1 mi

Monumento a los Ninos Heroes

1.1 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.2 mi

Beach

Playa Las Perlas

1.4 mi

Av. Bonampak

Malecon Tajamar

1.9 mi

Market

Mercado 28

3.3 mi

Kukulcan Boulevard

Club De Playa

1.6 mi

Night club

Barezzito Puerto Cancun

1.9 mi

Blvd. Kukulcan Km 9

Cancun Convention Center

2.6 mi

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

2.3 mi

Night club

Coco Bongo

2.6 mi

Golf Course

Puerto Cancun

2.3 mi

Mall

Malecon Americas Cancun

2.3 mi

Events

B2B Center Cancun

2.2 mi

Night club

ANTIQUE Puerto Cancun

2.3 mi

Store

Superama Bonampak

2.4 mi

Calle Fuego #2

Amigos de Sian Ka'an

2.4 mi

Aquarium

Interactive Aquarium

2.7 mi

Night club

The City Nightclub

2.7 mi

Nearby

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

700 ft

Blvd. Kukulcan km.5

Galeon Capitan Hook

200 ft

Blvd. Kukulcan Km. 4.5

Jardin del arte

2000 ft

Restaurants

Cocoa Grill & Seafood Restaurante

100 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Fontina

4500 ft

Boulevard Kukulkan

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the resort and would come back

Great location

Spacious rooms

Limited dining options

Service improvement needed

8.0/10

Great

Rooms

8.5

Location

9.3

Service

6.5

Dining

5.3

Charles

United States of America, January 2025

7.8/10

I had a lovely stay at this hotel, right on the beach and in a peaceful part of Cancun. The rooms were spacious and modern, and the staff was friendly and accommodating. However, the dining options could use some improvement as they were a bit limited. Overall, it felt like great value for money given the amenities and location.

Rooms

9.0

The rooms were spacious, modern, and very comfortable.

Service

7.0

The staff was friendly, but the customer service could be improved with more training.

Location

10.0

The hotel is in a quiet area of Cancun and right on the beach, which was perfect for relaxation.

Dining

5.0

The dining options were limited, especially at breakfast; they could definitely expand their menu.

Facilities

8.0

The pool and other amenities were very nice and well-maintained.

Great location

Limited dining options

Mia

United Kingdom, January 2025

7.4/10

The hotel is situated in a quiet area of Cancun by the bay, making it a peaceful retreat. The rooms are spacious and modern, providing a comfortable stay, and the staff are quite friendly. On the downside, the dining options were underwhelming, especially with some oddly-shaped hamburgers. I also found the amenities to be somewhat limited for the price we paid.

Rooms

8.0

The rooms were spacious and modern, providing a comfortable stay.

Service

6.0

While the staff were friendly, I felt they could benefit from more customer service training.

Location

9.0

The location is great, nestled in a quiet area of Cancun right by the bay.

Dining

5.0

The dining experience fell short as the food was quite basic, like the square hamburgers.

Facilities

7.0

The facilities were decent, but I expected a little more for the money.

Reese

United Kingdom, December 2024

8.0/10

I had a pleasant stay at the hotel, enjoying the comfortable rooms and friendly staff. The location was great, being in a quiet area but still close to restaurants and the beach. However, I felt that the dining options were limited and the service could use a bit more training in customer care. Overall, it was a good experience with decent value for money.

Rooms

9.0

The rooms were spacious and modern, providing everything I needed for a comfortable stay.

Service

7.0

While the staff was friendly, I believe they could benefit from a bit more customer service training.

Location

9.0

The hotel is situated on the bay in a quiet area of Cancun, which was perfect for relaxation and easy access to nearby restaurants.

Dining

7.0

The dining experience was enjoyable, but I found the selection a little limited.

Facilities

8.0

The amenities were nice, and I enjoyed the pool area, but it could be more luxurious.

Elaine

United States of America, November 2024

7.2/10

The hotel offers a clean and comfortable stay in a quiet area of Cancun, with friendly staff and great amenities. The location is convenient and close to attractions. However, the dining options were limited and there seems to be a need for better customer service training. Overall, it’s a good spot, though not without its downsides.

Rooms

9.0

The rooms were spacious, modern, and very clean.

Service

6.0

While the staff were friendly, there is definitely room for improvement in customer service training.

Location

8.0

The hotel is situated in a quiet area of Cancun with easy access to the bay and various attractions.

Dining

5.0

The dining experience had limited breakfast options, which was a bit disappointing.

Facilities

8.0

The facilities included a lovely pool area and beautiful views, making for a relaxing atmosphere.

Joe

United States of America, November 2024

7.0/10

The hotel has a fantastic location on the bay in a quiet area of Cancun, making it ideal for relaxation. The rooms were spacious and modern, providing a comfortable stay. The service could use a bit more training to be more attentive, and while the dining offered some homemade sweets, the overall options were limited. The facilities, especially the pool, were enjoyable but not quite perfect.

Rooms

8.0

The rooms were spacious and modern, providing a clean and comfortable atmosphere for relaxation.

Service

6.0

The service felt a bit lacking; the staff seemed friendly but needed more training for better customer service.

Location

9.0

The hotel is situated in a quiet area on the bay, which is perfect for those who want a peaceful getaway while still being close to key attractions like the Xcaret ferry.

Dining

5.0

While the dining experience included some homemade sweets, the overall breakfast options were quite limited.

Facilities

7.0

The facilities, including the pool area, were well-maintained, providing an enjoyable environment, though some aspects could be improved.

Nicholas

United Kingdom, October 2024

7.2/10

I had a pleasant stay at the hotel, enjoying the clean and comfortable surroundings. The location was perfect, being right on the beach, allowing for great views and easy access to nearby restaurants. However, the service was lacking at times, needing improvement to enhance the overall experience. While the dining options were decent, the breakfast could use a bit more variety to truly impress.

Rooms

8.0

The rooms were clean and offered a nice level of comfort, making my stay enjoyable.

Service

6.0

The service staff was friendly but definitely needs more customer service training.

Location

10.0

The hotel is on the bay and right on the beach, providing a great location for relaxation.

Dining

5.0

The dining experience was alright, but the breakfast options were somewhat limited and could use improvement.

Facilities

7.0

The amenities were decent, but I felt like there was room for enhancement.

Richard

United States of America, September 2024

8.0/10

I had a great stay at this hotel, located in a quiet area of Cancun right on the bay and near the beach. The rooms were modern and spacious, providing a comfortable experience. However, I did find the dining options somewhat limited, which was a bit disappointing. While the facilities, like the pool, were nice, the service could use a bit more customer service training to be truly excellent.

Rooms

9.0

The rooms were modern, spacious, and comfortable.

Service

7.0

The service was friendly, but they need more customer service training.

Location

10.0

The hotel is in a quiet area of Cancun, right on the beach and convenient to several restaurants.

Dining

5.0

The dining experience could be improved since the options were somewhat limited.

Facilities

8.0

The pool area was well-maintained and enjoyable.

Penelope

United Kingdom, September 2024

7.0/10

I had a pleasant stay at this hotel, which is located in a quiet area of Cancun, overlooking the bay. The rooms were spacious and modern, making for a comfortable experience. The staff was friendly but could use some additional customer service training. The value for money is decent, though the dining experience could greatly improve with more varied breakfast options.

Rooms

8.0

The rooms were spacious and modern, providing a very comfortable stay.

Service

6.0

The staff was friendly, but I felt they needed more customer service training.

Location

9.0

The hotel is in a quiet part of Cancun by the bay, which is quite relaxing.

Dining

5.0

The breakfast options were limited and could use more variety to improve the dining experience.

Facilities

7.0

The amenities were okay, but I expected a bit more for the price I paid.

William

United States of America, August 2024

7.6/10

I had a lovely stay at this hotel, which is located in a quiet area of Cancun, right on the beach. The rooms were spacious and well-kept, giving a comfortable vibe. The staff was friendly and helpful, though there were times when customer service could use some improvement. Dining options left something to be desired, especially for breakfast. Overall, it’s a great value for money considering the amenities offered.

Rooms

8.0

The rooms were spacious and clean, which made for a comfortable stay.

Service

7.0

The staff was friendly, but I think they could benefit from some additional customer service training.

Location

9.0

The hotel is in a quiet area of Cancun, right on the beach, making it a great spot to relax.

Dining

6.0

While the dining options were decent, I found the breakfast choices a bit limited.

Facilities

8.0

The amenities were good, especially the pool which was well-maintained.

Great beach access

Limited breakfast options

Tom

United Kingdom, July 2024

7.8/10

I had a great stay at this hotel with friendly staff and a fantastic location by the beach. The rooms were spacious and clean, making for a comfortable experience. However, the dining options left a bit to be desired, especially during breakfast. Overall, it's a good value for money, but the Wi-Fi charges felt unnecessary.

Rooms

9.0

The rooms were spacious, clean, and comfortable.

Service

7.0

The service was friendly, but there seems to be room for improvement in customer service training.

Location

10.0

The hotel has a great location, right on the beach and close to several dining spots.

Dining

5.0

The dining experience was underwhelming, especially with limited breakfast options.